Data Privacy Policy


Adrian James Acoustics Ltd is a fully independent acoustic design consultancy. We collect and store the minimum amount of personal data required to carry out our daily business.  We do not sell, rent or trade email addresses or indeed any other data to third parties for marketing purposes.

Maintenance and disposal of data

For most of our work it is not necessary for us to collect or store personal data. Some types of work such as expert witness work and SEND Tribunals, however, do require us to receive personal information.  If personal data is sent to us unnecessarily or in error we delete or destroy this securely.

We are normally required to keep information about enquiries, work in progress and work that we have completed.  For compliance with insurance and contractual requirements we normally keep essential data and correspondence for up to six years after the end of the project, although in some cases for legal and contractual purposes we are required to keep data for up to twelve years.  Our company policy is to keep all of data, including personal data, safe using secure storage methods.  We maintain this data in a safe and confidential manner and when it is no longer required we dispose of any personal data by shredding any papers and deleting any personal data held electronically.


Any marketing emails that we send are related solely to our own activities.  It is the nature of our business that the vast majority of our clients and colleagues are businesses rather than individuals.  In May 2018 the ICO  confirmed in its online document 20180307 “At-a-glance guide to the Marketing Rules” that for business to business communication, businesses may email other corporate bodies without having received previous consent from the recipient.  (This differs from emails to individual consumers, from whom specific consent for marketing emails must have been received.)  We will always, however, offer the recipient (whether a business or an individual employee) the option to opt out of receiving further marketing emails.

The ICO At a glance guide gives further details.


Our website, like many others, uses cookies.  These are small text files that are placed on your machine to help the site provide a better user experience.  Cookies are used to retain user preferences, and provide anonymised tracking data to third party applications like Google Analytics.  They can be disabled by altering settings in your browser.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  Further information is available at:  and

Guest wi-fi

If you access the guest wi-fi at our offices, some information is stored temporarily in order for internet access to take place.  Data is not stored beyond the duration of your device’s access.

Access to your personal information

You are entitled to view any personal information about you that we hold and you may ask us to amend or delete this personal information.

Email your request to our data protection officer Amanda Knight at:

Changes to the Privacy Notice

This policy will be reviewed annually.  It was last reviewed on 16 July 2019 and approved by Adrian James.